Shipping Policy
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At Chlpurchase.com, we aim to provide a smooth and reliable shopping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Shipping Locations
We currently ship products to locations across India, subject to product and courier availability.
2. Order Processing Time
Orders are generally processed within 1–3 business days after the order is successfully placed.
Orders placed on weekends or public holidays may be processed on the next business day.
3. Delivery Time
After your order has been shipped, the estimated delivery time is generally 3–7 business days, depending on your location and courier service.
Remote or difficult-to-service locations may require additional delivery time.
Please note that delivery timelines are estimates and may be affected by weather conditions, public holidays, courier delays, incorrect address details, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, we may offer free shipping on selected products or promotional orders.
5. Order Tracking
Once your order has been shipped, tracking information may be provided to you through the contact details provided at checkout.
You can use the tracking information to check the current status of your shipment.
6. Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address, including the correct phone number and PIN code.
Chlpurchase.com is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate shipping information provided by the customer.
7. Delayed or Lost Shipments
Although we work with reliable shipping partners, occasional delays may occur.
If your order is significantly delayed or appears to be lost in transit, please contact us at bikkurajput2005@gmail.com with your order number and relevant details. We will work with the shipping partner to assist you.
8. Damaged Package
If your package appears damaged at the time of delivery, please contact us as soon as possible and, where possible, take photographs or videos of the package and product as evidence.
This may be required to help us investigate the issue with the shipping partner.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Website: Chlpurchase.com
Email: bikkurajput2005@gmail.com
Phone: 8882954658
